Working in shifts represents personal and organizational challenges for employees and retailers. Employees want to work flexibly and help shape their day-to-day work. As the size of the company increases, the communication and organization on the site becomes complex, especially because employees do not have their own hardware or their own digital access to information. However, there are many (technical) processes running in the market that are only partially digitized and therefore require networking. The need to communicate with each other in real time and to properly inform all employees increases. Issues should be recorded and processed quickly and easily. The shift planning of personnel must also be flexible and simple and take legal obligations into account. It is important to map and manage personal data and processes for everyone involved in a practical and digital way.